Kaiser Permanente PayOnline known as KP.org/payonline is a secure online portal that allows members to pay their medical bills, set up automatic payments, and view their payment history. PayOnline is available to Kaiser Permanente members in all states where Kaiser Permanente operates.
To use PayOnline, members must first create a kp.org account. Once they have an account, they can log in to PayOnline and make payments using a variety of methods, including:
- Checking account
- Savings account
- Credit card
- Debit card
PayOnline also allows members to set up automatic payments for their recurring medical bills. This can help members to avoid late payments and late fees.
To view their payment history, members can simply log in to PayOnline and click on the “Payment History” tab. This tab will show a list of all of the member’s past payments, including the date of payment, the amount paid, and the payment method used.
PayOnline is a convenient and secure way for Kaiser Permanente members to manage their medical bills. It is available 24 hours a day, 7 days a week, and it can be accessed from any computer or mobile device.
How to pay your kp.org bill online at KP.org/payonline
To pay your Kaiser Permanente bill online at KP.org/payonline, follow these steps:
- Go to kp.org/payonline: and log in to your kp.org account.
- Once you are logged in, you will see a summary of your account balance and your due date. To make a payment, click on the “Pay Now” button.
- On the next page, you will be able to enter your payment information and choose a payment method. You can pay with a checking account, savings account, credit card, or debit card. You can also set up automatic payments for your recurring medical bills.
- Once you have entered your payment information, click on the “Review Payment” button to review your payment details. When you are ready to make the payment, click on the “Submit Payment” button.
You will receive a confirmation email once your payment has been processed. You can also view your payment history in PayOnline by clicking on the “Payment History” tab.
Different ways to pay your rent online at KP.org/payonline
There are several ways to pay your rent online at kp.org:
Through your online Kaiser Permanente member account
- Go to kp.org and sign in to your online account.
- Click on the Billing & Payments tab.
- Under My Payments, click on Make a Payment.
- Select the Rent payment type.
- Enter the amount you want to pay and your payment information.
- Review your payment details and click on Submit.
Through the Kaiser Permanente mobile app
- Download the Kaiser Permanente mobile app for your smartphone or tablet.
- Sign in to your account.
- Tap on the Billing & Payments tab.
- Under My Payments, tap on Make a Payment.
- Select the Rent payment type.
- Enter the amount you want to pay and your payment information.
- Review your payment details and tap on Submit.
At Kaiser Permanente Pay Now website
- Go to the Kaiser Permanente Pay Now website.
- Enter your Kaiser Permanente member ID number and date of birth.
- Click on Continue.
- Select the Rent payment type.
- Enter the amount you want to pay and your payment information.
- Review your payment details and click on Submit.
Through the Kaiser Permanente Pay My Bill by Phone service
- Call the Kaiser Permanente Pay My Bill by Phone service at 1-800-325-5438.
- Follow the prompts to make a payment.
Through the Kaiser Permanente Pay My Bill by Mail service
- Send a check or money order to the following address:
- Kaiser Permanente
- PO Box 6150
- Pleasanton, CA 94566-6150
Please include your Kaiser Permanente member ID number and your account number on your payment.
Note: When paying your rent online, you will need to have your Kaiser Permanente member ID number and your rent account number available. You will also need to enter the amount you want to pay and your payment information.
How to pay your medical bill online at KP.org/payonline
To pay your medical bill online at KP.org/payonline, you will need to have an online Kaiser Permanente member account.
- Go to kp.org and sign in to your online account.
- Click on the Billing & Payments tab.
- Under My Payments, click on Make a Payment.
- Select the Medical Bill payment type.
- Enter the amount you want to pay and your payment information.
- Review your payment details and click on Submit.
You can also pay your medical bill online at KP.org/payonline without signing in to an account. To do this, go to the Kaiser Permanente Pay Now website and enter your Kaiser Permanente member ID number and date of birth. You will then be able to make a payment without having to sign in.
How to set up a recurring payment at KP.org/payonline
To set up a recurring payment at KP.org/payonline, you will need to have an online Kaiser Permanente member account.
- Go to kp.org and sign in to your online account.
- Click on the Billing & Payments tab.
- Under My Payments, click on Set Up Recurring Payments.
- Select the payment type that you want to set up a recurring payment for.
- Enter the amount you want to pay and the frequency of your payments.
- Enter your payment information.
- Review your payment details and click on Submit.
Once you have set up a recurring payment, it will be processed automatically on the date that you have specified. You can change or cancel your recurring payments at any time by logging into your online account and clicking on Manage Recurring Payments.
Also, you can set up recurring payments for the following types of bills at KP.org/payonline:
- Medical bills
- Dental bills
- Vision bills
- Prescription drug bills
- Rent
You can also set up recurring payments for multiple bills at once.
Benefits of paying yourKP.org/payonline bill online
There are many benefits to paying your Kaiser Permanente (KP) bill online, including:
- Convenience: You can pay your bill from anywhere, at any time, using a computer, smartphone, or tablet.
- Security: KP uses state-of-the-art security measures to protect your personal and financial information.
- Flexibility: You can pay your bill with a checking account, savings account, credit card, or debit card. You can also set up automatic payments so you never miss a due date.
- Control: You can view your payment history and track your spending online.
- Paperless: You can receive your bill electronically and avoid paper clutter.
- Environmental benefits: Using PayOnline helps to reduce paper waste and protect the environment.
Payment options available at KP.org/payonline
The following payment options are available at KP.org/payonline:
- Checking account
- Savings account
- Credit or debit cards
- Visa
- Master Card
- American Express
- Discover
- Health Savings Account (HSA)
- Health Reimbursement Arrangement (HRA)
- Flexible Spending Account (FSA)
You can pay your medical bills, dental bills, vision bills, prescription drug bills, and rent online at KP.org/payonline. You can also set up recurring payments for your bills so that they are paid automatically each month.
Troubleshooting tips for paying your bill online at KP.org/payonline
If you’re having trouble paying your Kaiser Permanente bill online, here are some troubleshooting tips:
- Make sure you have the correct account number and password
- Try clearing your browser’s cache and cookies
- Try using a different browser
- If you’re still having trouble, contact Kaiser Permanente customer service
Security tips for paying your Kaiser Permanente bill online
- Only pay your bill on a secure website
- Make sure your computer has up-to-date security software
- Be careful about opening emails or clicking on links from unknown sender
Alternatives to paying your Kaiser Permanente bill online
If you’re looking for an alternative to paying your Kaiser Permanente bill online, here are a few options:
- You can pay by mail
- You can pay by phone
- You can pay in person at a Kaiser Permanente facility
FAQ about kp.org online payments
How do I make a payment toward my medical bill online?
To make an online payment toward a medical bill:
- Visit the Kaiser Permanente Billing main page: https://healthy.kaiserpermanente.org/billpay.
- Select the View and Pay button.
- From your Billing Summary, select the Pay button to make a payment toward that bill.
How do I add a new payment method for an active payment plan?
To add a new payment method for an active payment plan:
- Select the Add payment method radio button from the “Add your payment method” screen.
- Enter your credit card information. Note: If you would like to use a checking or savings account as a payment method, select the add a checking / savings account link on the page and then enter your bank account information.
- Select the Next button.
- Select the Change your payment method link.
- Select the Manage my payment methods link.
- Delete your old payment method by selecting Delete.
- Select the Back button.
- Finally, select the Next button and proceed with updating your payment plan.
What forms of payment are accepted online?
You can make an online payment using a credit card, debit card, or checking or savings account.
How much can I pay online?
You can pay up to the full amount of your bill online.
Is there a fee for making an online payment?
There is no fee for making an online payment.
How long does it take for my payment to be processed?
Payments made online are typically processed within 1-2 business days.
Can I schedule a payment in advance?
Yes, you can schedule a payment in advance. To do this, select the Schedule a payment option from the Pay screen.
Can I set up automatic payments?
Yes, you can set up automatic payments for your medical bills. To do this, select the Set up automatic payments option from the Pay screen.
How do I view my payment history?
To view your payment history, sign in to kp.org/payonline. Your payment history will show up to 13 months of payments.
I have a question about my bill. Who can I contact?
If you have a question about your bill, please contact Kaiser Permanente Member Services at 1-800-846-4200.